FAQ

Orders and Payment

How can I place an order?
You can browse our products, add items to your cart, and complete your purchase through our secure online checkout.

What payment methods do you accept?
We accept credit/debit cards and other payment methods displayed at checkout.

Shipping

How long does shipping take?
Standard shipping typically takes 4-20 business days, depending on your location.

How can I track my order?
You'll receive a tracking number via email once your order has been shipped.

Returns and Exchanges

Can I return my order?
Yes, you can return items within 14 days if they're in original condition.

How long does it take to process a refund?
Refunds are typically processed within 5-10 business days after we receive your returned item. The time it takes for the refund to appear in your account depends on your payment provider.

How do I contact customer support?
You can reach us through email or the contact form on our website.